CRM Rocks
TeknologiThe CRM Talk Show
Siste episoder av CRM Rocks podcast
- Application Lifecycle Management in Azure DevOps made easy (00:45:25)
Episode 153: Markus Erlandsson and Malin Martnes chatted with Parvez Ghumra and Sean Astrakhan about Application Lifecycle Management (ALM) and how Azure DevOps can simplify it for Power Platform projects. Parvez and Sean break down environment strategies, version control, and deployment pipelines, sharing practical insights for both low-code makers and pro developers. They discuss the … Continue reading Application Lifecycle Management in Azure DevOps made easy The post Application Lifecycle Management in Azure DevOps made easy first appeared on CRM Rocks.
- MCP and Dataverse with Daniel Laskewitz (01:03:12)
Episode 152: Markus Erlandsson and Malin Martnes chatted with Daniel Laskewitz from Microsoft about Model Context Protocol (MCP) and its integration with Dataverse. Daniel explains how MCP, a standard developed by Anthropic, enables AI agents to interact with backend systems like Dataverse more intelligently and efficiently. He shares insights on MCP server components—resources, prompts, tools, … Continue reading MCP and Dataverse with Daniel Laskewitz The post MCP and Dataverse with Daniel Laskewitz first appeared on CRM Rocks.
- Community with David Abu (00:53:45)
Episode 151: Markus Erlandsson and Malin Martnes chatted with David Abu from Microsoft about Community. David starts by explaining that he built his career through Community engagement, teaching Excel via WhatsApp and organising local bootcamps. David’s current focus is on Copolit Studio and building a global agent creator community. David highlights the importance of representation … Continue reading Community with David Abu The post Community with David Abu first appeared on CRM Rocks.
- Service with Tricia Sinclair (01:04:08)
Episode 150: Markus Erlandsson and Malin Martnes chatted with Tricia Sinclair from Avanade about Service. Tricia starts by explaining that service is more than just support, and we discuss how Microsoft has transitioned from Omnichannel to Contact Centre. AI that helps, how voice is back and more. Bio I am a results-oriented human who loves … Continue reading Service with Tricia Sinclair The post Service with Tricia Sinclair first appeared on CRM Rocks.
- Custom Pages in 2025 with Cathrine Bruvold (00:47:12)
Episode 149: Markus Erlandsson and Malin Martnes chatted with Cathrine Bruvold from Point Taken about Custom Pages. Cathrine talks about what type of Custom Pages there are and how they can be used to enhance your mode-driven apps. Bio Power Platform Solution Architect and Head of Power Platform in Point Taken. I specialize in building … Continue reading Custom Pages in 2025 with Cathrine Bruvold The post Custom Pages in 2025 with Cathrine Bruvold first appeared on CRM Rocks.
- AI Adoption with Areti Iles (00:53:15)
Episode 148: Markus Erlandsson and Malin Martnes chatted with Areti Iles from Telefonica Tech about AI Adoption. Areti talks about what type of AI she focuses on and what types of failures she sees the most. Her recommendations to get going and what she thinks the future trends for AI are. Bio With over 15 … Continue reading AI Adoption with Areti Iles The post AI Adoption with Areti Iles first appeared on CRM Rocks.
- Simple CRM with Thomas Sandsør (00:57:28)
Episode 147: Markus Erlandsson and Malin Martnes chatted with Thomas Sandsør from Point Taken about the concept of Simple CRM. Thomas talks about his strive for simplicity and how he handles the challenges that come with that. Bio With over a decade of experience in the CRM industry (2007), I am a seasoned veteran in … Continue reading Simple CRM with Thomas Sandsør The post Simple CRM with Thomas Sandsør first appeared on CRM Rocks.
- Student ambassador program with Pablo Veramendi (00:53:32)
Episode 146: Markus Erlandsson and Malin Martnes chatted about the student ambassador program with Pablo Veramendi from Microsoft. Pablo started by explaining the program and how easy it is to get started. He then continued by explaining how the program works, the milestones within it, and the type of personas it’s built for. Bio Passionate … Continue reading Student ambassador program with Pablo Veramendi The post Student ambassador program with Pablo Veramendi first appeared on CRM Rocks.
- Microsoft MVP Program with Tina Stenderup-Larsen (00:58:40)
Episode 145: Markus Erlandsson and Malin Martnes chatted about the MVP Program with Tina Stenderup-Larsen from Microsoft. Tina started by explaining why Microsoft has an MVP program and its purpose. She then continues to explain what the program is and what it takes to become an MVP. Bio As the Community Program Manager for the … Continue reading Microsoft MVP Program with Tina Stenderup-Larsen The post Microsoft MVP Program with Tina Stenderup-Larsen first appeared on CRM Rocks.
- Ignite 2024 Review with Vivian Voss (00:45:33)
Episode 144: Markus Erlandsson and Malin Martnes chatted with Vivian Voss who attended Ignite 2024 in Chicago. Vivian starts by explaining the scale of the 20,000-person event. Then she continues by explaining some of the news on the Power Platform side, like the new Power Platform admin page and news to the Power Apps Plan … Continue reading Ignite 2024 Review with Vivian Voss The post Ignite 2024 Review with Vivian Voss first appeared on CRM Rocks.
- Opportunities the power platform and the community give with Duke DeVan (00:52:55)
Episode 143: Markus Erlandsson and Malin Martnes chatted with Duke DeVan from RSM about the Opportunities the power platform and the community offer. Duke started by explaining how he was cooking competitively, joined Power Platform Community forums, and began speaking at conferences. Bio As a Power Platform Supervisor and Architect at RSM, I specialize in … Continue reading Opportunities the power platform and the community give with Duke DeVan The post Opportunities the power platform and the community give with Duke DeVan first appeared on CRM Rocks.
- It’s Power Automate not Power Integrate with Mats Necker (00:54:27)
Episode 142: Markus Erlandsson and Malin Martnes chatted with Mats Necker from knk Customer Engagement about Power Automate. Mats started by explaining how he convinced speakers to dye their hair at Color Cloud Hamburg. When discussing Power Automate, Mats is passionate about its power and all the abilities that it has, however, some drawbacks make … Continue reading It’s Power Automate not Power Integrate with Mats Necker The post It’s Power Automate not Power Integrate with Mats Necker first appeared on CRM Rocks.
- Power Platform Adoption Gone Wrong with Edit Kapcari (00:53:01)
Episode 141: Markus Erlandsson and Malin Martnes chatted with Edit Kapcari from ORBIS SE about Power Platform Adoption Gone Wrong. Edit started by explaining why the Why is so important and why that is the top 1 failing in adoption. Bio I have been part of the Microsoft ecosystem since mid-2017. My journey started as … Continue reading Power Platform Adoption Gone Wrong with Edit Kapcari The post Power Platform Adoption Gone Wrong with Edit Kapcari first appeared on CRM Rocks.
- The Art of Customer Insights with Pauline Kolde (00:53:50)
Episode 140: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from Cluster Reply about the art of customer insights. Pauline starts by explaining how she got into Customer Insights and got to where she is today. She then continues to talk about the current trends in customer data management and how data quality is … Continue reading The Art of Customer Insights with Pauline Kolde The post The Art of Customer Insights with Pauline Kolde first appeared on CRM Rocks.
- Microsoft Fabric with Scott Sewell (00:52:06)
Episode 139: Markus Erlandsson and Malin Martnes chatted with Scott Sewells from Microsoft about Microsoft Fabric, Power BI and Power Platform, Dataverse. Scott starts by explaining what Microsoft Fabric is and how Power BI fits in. Bio I am passionate about helping users gain insights and value from their Dataverse data with the incredible Microsoft … Continue reading Microsoft Fabric with Scott Sewell The post Microsoft Fabric with Scott Sewell first appeared on CRM Rocks.
- FastTrack Recognised Solution Architect with Matt Collins-Jones (00:47:24)
Episode 138: Markus Erlandsson and Malin Martnes chatted with Matt Collins-Jones from Capgemini about his FastTrack Recognized Solution Architects in Power Automate. Matt posted a video a day on YouTube for more than a year. Matt starts by explaining his journey to the recognition and then what he has learned. Bio A hardworking, Power Platform … Continue reading FastTrack Recognised Solution Architect with Matt Collins-Jones The post FastTrack Recognised Solution Architect with Matt Collins-Jones first appeared on CRM Rocks.
- Building XrmToolBox Plugins with Carl Cookson (00:37:25)
Episode 137: Markus Erlandsson and Malin Martnes chatted with Carl Cookson about the plugins he made for XrmToolBox. Carl has written 7 plugins and contributed to two others. Carl starts by explaining what XrmToolBox helps with and how he has written multiple plugins. Bio As a driven, proven Solution Architect, I provide platforms and solutions … Continue reading Building XrmToolBox Plugins with Carl Cookson The post Building XrmToolBox Plugins with Carl Cookson first appeared on CRM Rocks.
- Dual write with Yannick Reekmans (01:03:35)
Episode 136: Markus Erlandsson and Malin Martnes chatted with Yannick Reekmans from Qubix about Dual write. Yannick starts by explaining what Dual write is, what it is supposed to do and how it functions, then he begins to explain how the lack of documentation is making it hard to work with this great technology, harder than it … Continue reading Dual write with Yannick Reekmans The post Dual write with Yannick Reekmans first appeared on CRM Rocks.
- Unique field service customer cases with Mark Christie (00:40:01)
Episode 135: Markus Erlandsson and Malin Martnes chatted with Mark Christie from Proximo3 about unique field service customer cases. For the first time, we had to use a warning to sensitive listeners. Mark shared some of his experiences while working with some interesting and unusual field service cases. Bio Mark Christie has 19 Years of … Continue reading Unique field service customer cases with Mark Christie The post Unique field service customer cases with Mark Christie first appeared on CRM Rocks.
- 2024 Release Wave 1 (01:12:00)
Episode 134: Markus Erlandsson and Malin Martnes have collected three guests from their respective fields, Ben Vollmer about Field Service, Tricia Sinclair about Customer Service, and Benedikt Bermann about ALM. The episode finished with Malin Martnes sharing her best things in Customer Insights and Sales. The post 2024 Release Wave 1 first appeared on CRM Rocks.
- Building an MVP Business with Kathrine Hogseth (00:38:34)
Episode 133: Markus Erlandsson and Malin Martnes chatted with Kathrine Hogseth about being the CEO of a successful business, where most of the business applications MVP’s in Sweden work. Has she made CRM-K an MVP-factory or, do they get MVP’s because of the mindset she’s implemented in the company? What is that mindset? As the … Continue reading Building an MVP Business with Kathrine Hogseth The post Building an MVP Business with Kathrine Hogseth first appeared on CRM Rocks.
- Customer Insights with Malin Martnes (00:48:51)
Episode 132: Markus Erlandsson discusses with Malin Martnes about the new Customer Insights. Malin starts by explaining what the change from old Customer Insights and Marketing is and how it affects customers. Malin provides her insights into what she thinks about this change, how the license will change and a bit about all the new … Continue reading Customer Insights with Malin Martnes The post Customer Insights with Malin Martnes first appeared on CRM Rocks.
- Directions Review with Andrew Bibby and Malin Martnes (00:47:45)
Episode 131: Markus Erlandsson has a discussion with Andrew Bibby and Malin Martnes, or does he? Malin is taking over the episode and is interviewing Markus and Andrew about the Directions for Partners EMEA 2023 conference, which has a Business Central-focused conference. Why did we go? What did we learn? Bio Andrew: I’m part of … Continue reading Directions Review with Andrew Bibby and Malin Martnes The post Directions Review with Andrew Bibby and Malin Martnes first appeared on CRM Rocks.
- Security and Governance with Foyin Olajide-Bello (00:36:59)
Episode 130: Markus Erlandsson has a discussion with Foyin Olajide-Bello from Avanade about Governance and Security in the Power Platform. Foyin provides her insights with some do’s and don’ts, where she talks about environment strategies and what happens if you just use the default environment. Then Foyin continues into security where she discusses tenant isolation … Continue reading Security and Governance with Foyin Olajide-Bello The post Security and Governance with Foyin Olajide-Bello first appeared on CRM Rocks.
- 10 Years of CRM Rocks (00:15:57)
Episode 129: Markus Erlandsson thanks everyone for the 10 Years and invites a couple of guests to join in the celebration of CRM Rocks. The post 10 Years of CRM Rocks first appeared on CRM Rocks.