The "911 Delta: A Tethered 4 Life" podcast offers a unique perspective on the world of public servants, particularly focusing on the experiences of 911 telecommunicators. The hosts, who have firsthand experience in emergency response roles, share their insights and lessons learned with the audience. The podcast aims to provide valuable information about the work of public servants and the processes involved, making it suitable for both those in the field and individuals curious about emergency services. Warning: Contains inappropriate humor, sarcasm, and storytelling, so grab your headset!
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48. Heroic Lives from Heroic Industries: Thriving in Public Safety with Anthony Shefferly (00:40:02)
In this episode of 911Delta: Tethered4Life, Anna and Kacey sit down with Anthony Shefferly, owner of Heroic Industries and a seasoned first responder with 17+ years in law enforcement. Anthony shares his journey from a college football player to a police officer, detailing his mission to empower first responders through fitness, mental resilience, and health coaching. Topics include the toll of high-stress careers, the importance of fitness and longevity in public safety, and actionable advice for those entering or already in these fields. Anthony also discusses the psychological challenges of the job and how shifting perspectives can lead to healthier, more sustainable careers.
Listeners will come away with insights into managing stress, building resilience, and taking control of their physical and mental health, especially in the demanding world of public safety.
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
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47.Public Safety in the Digital Age: A Conversation with Jason Klink (00:44:05)
In this episode of 911 Delta:Tethered4Life, we sit down with Jason Klink, a true public safety powerhouse with over 30 years in emergency services. Jason’s held roles from Fire Chief and Dispatch Supervisor to Co-Founder of SmartProtect Public Safety Solutions. Currently leading business development at Safe Cities, he’s on a mission to drive innovation in public safety technology.
Join us as Jason shares his journey from fighting fires to pioneering new tech solutions. We dig into the challenges facing emergency services today, how technology is reshaping the industry, and why he believes the future of public safety needs more than just tradition—it needs transformation.
Whether you’re in dispatch, fire service, or just interested in the future of public safety, you won’t want to miss this conversation with one of the field’s most experienced leaders!
911 D Links
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
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46. Happy Halloween from the DFW! (01:00:13)
n this episode of Tethered4Life, we dive into the world of dispatching with Felicity, an 18-year veteran dispatcher currently covering 30 municipalities in the Dallas Fort Worth area. Felicity's journey into dispatch started in Colorado at a residential treatment facility. After moving to Texas, she embraced dispatching, finding it more fulfilling than her brief stint in law enforcement.
She shared her experiences with us, recounting intense calls—from carjackings to a chilling confession of a double homicide—and discussed the critical need for focus and calm. Felicity also highlighted the challenges of dispatching in a rapidly growing area with increasing call volumes and staffing shortages. She described the intense two-week academy training, ongoing certification, and the importance of on-the-job training to keep up with the demands of handling multiple agencies.
Stress management was a key topic as Felicity explained her approach to staying resilient, using strategies like venting with peers and leaning on her support network. She offered advice for aspiring dispatchers on the importance of mental preparedness and the demanding but rewarding nature of the role. The episode wrapped with a discussion on staffing shortages and retention issues in dispatch, with Kacey and Vada sharing their thoughts on burnout and the industry's need for robust support.
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
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45. Dispatchers: Saving Lives, One Burnout at a Time (00:59:10)
In this episode, we dive into the ongoing staffing and retention crisis facing 911 dispatch centers. From low pay and long hours to high stress and burnout, our hosts Lorri, Kacey, and Anna share personal experiences and discuss the harsh realities of life behind the console. We also explore what can be done to improve the situation, from better training programs to fostering a supportive work culture. Tune in for an honest, and sometimes sarcastic, look at the challenges of keeping emergency services running smoothly.
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
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44. The S.I.R.E.N Project: Entheogenics for First Responders (01:01:32)
In this episode of 911 Delta Tethered 4 Life, Anna and Lorri connect with Angela Graham-Houweling, a dedicated advocate for first responders and the founder of the S.I.R.E.N Project. The episode delves into the critical issue of mental health among first responders and explores how entheogenic medicine can offer a potential solution.
Houweling shares her personal journey and the
inspiration behind the S.I.R.E.N Project, highlighting the need for accessible and affordable mental health support for those on the front lines. She discusses the benefits of entheogenic medicine, including its potential to
address PTSD, anxiety, and depression, which are prevalent among first responders.
The interview also explores the challenges and
stigmas associated with entheogenic medicine and how the S.I.R.E.N Project is working to overcome these obstacles. Houweling discusses the organization's
efforts to raise awareness, conduct research, and advocate for policy changes that would make entheogenic medicine more accessible to first responders.
Listeners will gain valuable insights into the potential of entheogenic medicine as a tool for mental health treatment and the importance of supporting first responders who are often exposed to traumatic
experiences.
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
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43. Firefighter Unions: The Untold Benefits of Collective Bargaining (01:06:55)
Welcome to another gripping episode of the 911 Delta Tethered4Life podcast. This week, Anna sits down with Mitch Nason, president of Prince William County's Local 2598, to discuss the intricate world of collective bargaining and how it benefits not just firefighters, but also policemen, dispatchers, and non-public safety employees. Mitch’s extensive career in public safety and his personal insights provide an enriching narrative that is both informative and inspiring.
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
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42. Ciao! Pronto! (00:50:55)
This week, Lorri and Anna talk to Ruthi all the way from Naples, Italy. Ruthi is an American who began her adult life in the US Navy stationed in Naples, but then she returned to the United States and began her dispatching career at Jacksonville Sheriff's Office. Ruthi spent 24 years in Florida as an emergency dispatcher, handling all types of 911 calls. She lets us in on the secret to being a successful dispatcher and shares the reason she finally retired. We also talk all things Italy, like how their emergency response and laws are different. Ruthi shares some of her Zen dispatching in this different environment and wonders how she survived so many years in Jacksonville without good mental health resources. We also find out if military personnel are better behaved than your average American!
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
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41. Mastering Mindfulness: How First Responders Can Train Their Minds with Josh Grandinetti (00:53:08)
Anna Fox hosts a captivating conversation with Josh Grandinetti, a fire captain and founder of Foundation Fortified, discussing mindfulness for first responders. Josh shares his journey from neuroscience aspirations to firefighting, the impact of a work injury, and how it propelled him to advocate for mindfulness. They delve into the benefits of mindfulness, personal anecdotes, and practical applications for responders and their supporters. Josh emphasizes that just ten minutes a day can significantly improve resilience, emotional regulation, and overall well-being. Listen as they explore the transformative power of mindfulness to combat trauma and stress in high-pressure careers.
Check out Foundation Fortified!
https://www.foundationfortified.org/
https://youtube.com/@foundationfortified?si=QW9HqNCx8AT2To4c
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
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40. We're Back....with all the tea! (00:53:31)
This week, Lorri steps in for Kacey and we chat with an old colleague Matt about what ultimately had us all running for the hills. There's some serious talk about what REALLY stresses dispatchers out about the workplace, some funny stories, and good advice for those of you getting into emergency communications or trying to stay afloat in the trenches.
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
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39. When Every Call Counts: Inside the High-Stress World of 911 Dispatchers (01:20:17)
Jess, a seasoned 911 dispatcher with 16 years of experience, joins Anna and Kacey to discuss the intense realities and misconceptions of their role. Jess shares stories from the field, highlighting the importance of mental health and self-care for first responders. They critique inaccurate media portrayals, explore the emotional toll of the job, and stress the need for realistic training and better support systems. This candid conversation delves into the intricacies of dispatch work, offering crucial insights for both practitioners and the general public.
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
Instagram: https://www.instagram.com/911deltatethered4life
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38. Summer Recap (00:37:19)
Hey y'all! Join Kacey and Anna for a little fun and some BS as we recap the last 37 episodes. It's been a fun ride and we can't wait to dig deeper and get into bigger and better things! Thank you all so much for listening. We couldn't do it without our great audience. Stay tuned because we're back next week with a whole new guest!
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
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TikTok: @911deltatethered4life
37. Overcoming Retention Challenges in Dispatch: Solutions for Long-Term Success (01:08:50)
This week join Kacey and Anna as they talk with Robin from Crisis IQ. They explore the world of 911 dispatch and Robin shares her journey from ambulance dispatch to negotiation. Discover insights on managing stress, building resilience, and improving mental health in dispatchers. Dive into interactive classes at Crisis IQ Training to enhance call-taking skills and leadership abilities. Uncover strategies for addressing retention challenges in dispatch centers. Join us for valuable tips and empowering discussions on navigating the demanding yet rewarding world of emergency dispatch.
Check out Robin's amazing classes at https://www.crisisiqtraining.com/
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
Instagram: https://www.instagram.com/911deltatethered4life
TikTok: @911deltatethered4life
36. From Riots to Radio: Dispatching Through California's Wildest Moments (00:52:28)
Deborah from Sacramento joins hosts Kacey and Anna to discuss her journey from the National Guard and LA riots to a 27-year career as a 911 dispatcher. The conversation delves into dealing with PTS, the importance of mental health in public safety, and memorable calls, including wildfires and tragic incidents. Deborah shares her experiences of stress management, peer support, and the vital need for better mental health resources in the industry, providing invaluable insights for anyone in or entering the world of public safety.
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
Instagram: https://www.instagram.com/911deltatethered4life
TikTok: @911deltatethered4life
35. The Emotional Toll of Public Safety: Lessons from a Lifetime on Duty (00:54:33)
Join Kacey and Anna on the 911 Delta Tethered for Life podcast with special guest Chip, a public safety veteran boasting over 55 years in the field. From his early EMS days to the transition into dispatching, Chip shares the evolution and challenges of the profession. Hear memorable stories, reflections on mental health, and advice for aspiring public safety professionals. This episode dives deep into the grit, humor, and resilience required to thrive in this demanding career.
This podcast may not be suitable to all listeners due to language and subject
matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
Instagram: https://www.instagram.com/911deltatethered4life
TikTok: @911deltatethered4life
34. Shaving Seconds to Save Lives: Rapid Response in Critical Incidents (00:57:10)
Dan Jewis, founder of The RAK Academy, lead investigator on the Sandy Hook shooting, and staunch dispatch supporter shares crucial insights from his law enforcement career. Joined by hosts Kacey and Anna, Dan discusses the pivotal role of dispatchers in emergency responses, the necessity of structured training, his experiences during the Sandy Hook investigation, and the importance of community support. Highlighting response times and actionable steps to save lives, this episode combines professional wisdom with personal reflections, aiming to improve public safety practices nationwide. Discover more about the importance of trust, preparation, and ongoing training in emergency response.
Contact the RAK Academy for your training dates!
https://www.therakacademy.com
This podcast may not be suitable to all listeners due to language and subject
matters. Please listen with care.
Send
us your comments and suggestions podcast911delta@yahoo.com
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33. Elevating 911 Delta (01:04:07)
In this podcast episode, Kyle Goodnight from the Elevate podcast joins us to discuss the critical mental health challenges faced by first responders. They delve into the lack of closure, trauma exposure, and the necessity for improved training. The conversation touches on personal experiences, the ACE score impact, and the urgent need for mental health support in the first responder community. Tune in to gain valuable insights and understand the crucial importance of prioritizing mental well-being in public safety roles.
https://podcasts.apple.com/us/podcast/e11evate/id1721045780
https://youtu.be/91kXMyRRw5o
This
podcast may not be suitable to all listeners due to language and subject
matters. Please listen with care.
Send
us your comments and suggestions podcast911delta@yahoo.com
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32.Trusting Your Dispatcher Intuition: The Power of Gut Instinct in Emergency Situations (01:12:55)
In this episode of the 911 Tethered for Life podcast, host Anna and Kacey interview Cooper, a former emergency dispatcher turned firefighter. Cooper shares his experiences working in two different dispatch centers, one with excellent resources and training, and the other with severe understaffing and lack of support. He discusses the traumatic calls he handled, including a suicide and a child abuse case, as well as the importance of trusting your gut and the need for proper training in the field. Cooper also offers advice for those considering a career in dispatch, emphasizing the need to be prepared for the emotional toll and to trust your instincts.
This
podcast may not be suitable to all listeners due to language and subject
matters. Please listen with care.
Send
us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
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TikTok: @911deltatethered4life
31. Relentless Courage-Sgt. Michael Sugrue (Ret) (00:56:28)
Grab your headsets and get ready for a wild ride! This episode gets into the nitty gritty of on the job trauma. Michael, a military and law enforcement veteran, shares his powerful story of overcoming post-traumatic stress injury in this episode. He co-authored the best-selling book "Relentless Courage" with clinical psychologist Dr. Shauna Springer.
In this powerfully candid episode, Michael Sugrue takes us through his personal journey of valor, trauma, and ultimate resurgence. Audience members are drawn into the stark realities faced by those in uniform – the invisible scars of service. Michael intimately shares his evolution from suffering in silence to becoming an international best-selling author and advocate for mental health.
Michael's mission is to show others that no matter how dark things may seem, there is always hope for a better life. You can find Relentless Courage on Amazon or Audible. Find Michael on social media as Sgt. Michael Sugrue (Ret)
Listen to the book: https://www.audible.com/pd/Relentless-Courage-Audiobook/B0CBL6P346?eac_link=fyB2L5ta4Sdb&ref=web_search_eac_asin_9&eac_selected_type=asin&eac_selected=B0CBL6P346&qid=QXHChAv7ho&eac_id=146-2794474-2499007_QXHChAv7ho&sr=1-9
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
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30. Let's Talk Dispatch (00:53:14)
In this invigorating collaborative podcast episode,
"911 Delta tethered for Life" meets "Let's Talk Dispatch"
for an insightful exchange between Anna, Kacey, and The Raspy Dispatcher,
Ashley Valenzuela. From the outset, the episode touches on the realities facing
911 operators and dispatchers, blending professional anecdotes with emotional
wisdom. Listeners will get a glimpse into the sheer diversity, complexity, and
emotional demands of emergency dispatch work. The hosts discuss their
experiences in the world of dispatch and the unique challenges they face. They
emphasize the importance of patience and the responsibility they feel for the
safety of others. The hosts also touch on lighter topics such as cats in trees
and ducks in storm drains. Grab your headset and tune in for an engaging and
informative conversation.
Check out Let’s Talk Dispatch wherever you get your
podcasts and on YouTube https://www.youtube.com/@TheRaspyDispatcher.
You can also find Ashley on social media as The Raspy Dispatcher.
This
podcast may not be suitable to all listeners due to language and subject
matters. Please listen with care.
Send
us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
Instagram: https://www.instagram.com/911deltatethered4life
TikTok: @911deltatethered4life
29. Dispatcher's Unconventional Journey: From Radio Stations to Domestic Standoffs (00:57:22)
In this episode of 911 Delta Tethered for Life, retired dispatcher Brenda Hernandez joins Kacey and Anna to share her 20-year career journey in emergency dispatch. From working in small rural agencies to the bustling city of Dubuque, Brenda discusses the challenges and rewards of the job. She also delves into the importance of mental health and finding outlets for stress relief. Brenda's story highlights the need for supportive work environments and the power of advocating for change within the industry. Grab your headsets and join Brenda, Anna, and Kacey as they explore the world of emergency dispatch and the resilience required to thrive in the field.
This
podcast may not be suitable to all listeners due to language and subject
matters. Please listen with care.
Send
us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
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28. Paranormal Dispatch (00:59:14)
This week we talk with Doug Hogate, Jr of the Sibling Things podcast, Paradelphia, and Ghost Nation! We had a fantastic time being on Doug's current podcast, Sibling Things and wanted to hear all about life as a dispatcher in New Jersey. Doug has great advice for dispatchers new and old, so grab your headset and have a listen.
Check out the Sibling Things Podcast here https://www.youtube.com/@SiblingThingsPodcast or wherever you listen!
This podcast may not be suitable to all listeners due to language and subject
matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
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27. Identity Crisis (00:42:58)
From volunteers to fire trucks we talk all kinds of differing terminology this week with Jake. He's been from the east coast over to the rockies and shares with us how he found his home in dispatch. Are you a Tender? Or maybe a LUCAS? Grab your headset and find out!
We also discuss Jake's career in public safety, the challenges of the job, and the importance of mental health support. Jake shares a memorable experience from his early days as an EMT and offers advice for those considering a career in public safety. Tune in for an insightful conversation about the demands and rewards of working in emergency services.
This podcast may not be suitable to all listeners due to language and subject
matters. Please listen with care.
Send
us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
Instagram: https://www.instagram.com/911deltatethered4life
TikTok: @911deltatethered4life
26. Happy National Telecommunications Week! (00:32:28)
This week we have an old friend back on, Lorri Rewis from our 911 Saves Act episode! Lorri is getting ready to retire from her dispatch career and has lots of good insights for old and new dispatchers alike.
We hope you all had a fabulous week and got spoiled!
This
podcast may not be suitable to all listeners due to language and subject
matters. Please listen with care.
Send
us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
Instagram: https://www.instagram.com/911deltatethered4life
TikTok: @911deltatethered4life
25. Officer Involved Shooting (00:45:14)
In this week's episode we talk to Derek Johnson from Tennessee. Derek is a dispatcher in an inclusive center and he dispatches law enforcement, fire, and ems for multiple jurisdictions within the county. Earlier this year his squad was dispatching during an officer involved shooting.
We talk to him about how they handled the chaos during the event and how his agency handled walking them through the trauma afterwards. Grab your headset and listen in!
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
Facebook: https://www.facebook.com/911Delta
Instagram: https://www.instagram.com/911deltatethered4life
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24. F*ck It Pt. 2 (00:35:56)
This week we are revealing part 2 of our talk with Dr. Meredith Krause about burnout and compassion fatigue. She talks about the Maslach Burnout Inventory. We found this free tool that you might find useful.
https://www.mindtools.com/auhx7b3/burnout-self-test
This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care.
Send us your comments and suggestions podcast911delta@yahoo.com
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