AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision.
Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace.
Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses.
Brought to you by the team at Knownwell: www.knownwell.com/podcast
📻 Siste episoder av AI Knowhow
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AI and RevOps: Why RevOps is a Critical Component of Commercial Management (00:41:25)
Why do forecasts look great right up until they don't? If your Rev Ops strategy stops at the point of sale, you aren't managing revenue—you're managing blind spots. Courtney Baker, David DeWolf, and M...
AI and Change Management: Leading in a State of Continuous Change (00:29:13)
What happens when adaptation isn't a phase, but a permanent state of existence? Knownwell CMO Courtney Baker, CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao conclude our change m...
AI and Change Management: From Pilots to Practice - Making AI Change Stick (00:29:31)
Most leaders have mandated AI pilots, but few can claim it's fundamentally changed their operations. Why is the gap between experiment and transformation so persistent? Courtney Baker, David DeWolf, a...
AI and Change Management: The Human Side of AI Change (00:29:33)
Is your team actually afraid of artificial intelligence, or are they terrified of being devalued? Courtney Baker, David DeWolf, and Mohan Rao return for Part 2 of our change management miniseries, arg...
AI and Change Management: A Practical Playbook for Leading AI Change (00:43:24)
Can you ride a bike with reverse steering? It sounds simple, but it requires unlearning years of muscle memory. That is exactly what AI demands of modern business leaders: the ability to unlearn estab...
The New Services Playbook (00:46:08)
89% of jobs will be impacted by AI next year. So what does that mean for services firms in 2026? Pete Buer is joined by Chris Barbin and Michelle Swan of Tercera to break down insights from The New Se...
What is an Account-Based Enterprise? (00:32:23)
Is client-centricity actually holding you back? The team challenges conventional wisdom in this conversation on the account-based enterprise—a smarter, more sustainable model for growth. Courtney Bak...
AI Predictions for 2026 (00:45:51)
What exactly is an "AI Control Plane," and why might it become an integral part of your business strategy in 2026? In this episode, Courtney Baker, David DeWolf, and Mohan Rao look around the corner t...
The Widening AI Value Gap (00:32:30)
Only 5% of companies are getting real value from AI—so what are they doing differently? Courtney, David, and Mohan unpack the "AI value gap," spotlighting what it actually takes to move from spinning ...
The Rise of the AI Operating Partner (00:23:02)
Is it time to redefine the consulting playbook with AI as your new operating partner? From Cognizant's bold move with Anthropic to the shifting role of human consultants, the team looks at how embedde...
The AI Reset: When to Pause, When to Pivot, and When to Double Down (00:25:23)
AI pilots were hot in 2024—but by 2025, nearly half are being scrapped before they ever hit production. So how do you know when your AI initiative is a breakthrough in waiting… and when it's time to w...
Build vs. Buy in the AI Era (00:25:22)
The classic tech debate—build or buy—gets a high-stakes upgrade in the age of AI. Courtney Baker sits down with David DeWolf and Mohan Rao to unpack why two-thirds of vendor-led AI projects succeed wh...
Building Organizations That Get Smarter With AI (00:35:57)
What if your business could actually get smarter the more it uses AI? Courtney Baker, David DeWolf, and Mohan Rao unpack what it takes to build a true learning organization—one that compounds intellig...
The End of Best Practices: Why AI Demands a New Playbook (00:31:48)
Best practices once drove growth. But in the AI era, they might be your biggest barrier to progress. Courtney Baker, David DeWolf, and Mohan Rao break down why rigid frameworks like Lean, Agile, and N...
Commercial Intelligence in Action: A Deep Dive into the Knownwell Platform (00:32:39)
What if the biggest threat to next year's revenue isn't churn—but the quiet erosion of loyalty you never saw coming? With 85% of professional services revenue riding on existing clients, old tools lik...
From Curiosity to Core Strategy: Looking Back on Two Years of AI in Business (00:22:56)
We're celebrating 100 episodes of AI Knowhow and asking: what have the last two years of AI actually taught us? Courtney, David, and Mohan rewind the tape to trace how far AI and executive thinking ha...
Finding the Next Advantage When Everyone Has AI (00:37:43)
AI is fast becoming a utility—accessible to everyone, everywhere. But if the tools are the same, where does competitive advantage come from? Courtney Baker, David DeWolf, and Mohan Rao explore the new...
The Middle Management AI Crunch (00:29:36)
Will AI replace middle managers, or will it make them more human than ever? In this episode, Knownwell CMO Courtney Baker, CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao unpack A...
From Dial-Up Days to Always-on AI (00:34:21)
AOL finally shut down its dial-up service—but the real story? Many companies are still treating AI like it's 1999. In this episode, the team explores what it takes to move from experimentation to tran...
What Does Your Board Want Out of AI? (00:34:27)
What do corporate boards really want from AI initiatives—and how can executive teams prepare to deliver? Knownwell CMO Courtney Baker is joined by CEO David DeWolf and Chief Product & Technology Offic...
Planning for Q4: Budgeting Your 2026 AI Spend (00:33:52)
It's that time again—budget season. But how do you plan AI spending for a future that keeps shifting? Knownwell CMO Courtney Baker is joined by CEO David DeWolf and Chief Product & Technology Officer ...
Making the Leap from AI POC to AI Product (00:35:48)
It's easy to launch an AI proof of concept. It's hard to turn it into a solution people actually enjoy using and continue to use over the long haul. In this episode, Knownwell CMO Courtney Baker teams...
What's New at Knownwell: A Knownwell Product Update (00:30:02)
Why do firms silently bleed customers, and how can AI help stop it? In this revealing episode of AI Knowhow from Knownwell, CMO Courtney Baker, CEO David DeWolf, and Chief Product and Technology Offic...
Building a Churn-Proof Relationship Network (00:33:26)
Client churn may be inevitable, but what if your relationships were strong enough to resist it? Knownwell CMO Courtney Baker is joined by CEO David DeWolf and Chief Product and Technology Officer Moha...
Getting Out in Front of the Next CEO AI Memo (00:31:56)
Another CEO memo on AI is making waves - this time from Amazon's Andy Jassy, who outlines the tech giant's aggressive AI strategy and hints at workforce reductions. While some may see it as ominous, o...
