The AviationPros Podcast features the leading minds across the aviation industry discussing the most pressing issues facing all facet of air travel. Each episode highlights best practices and innovation ranging from airport operations, ground support processes, business and general aviation trends, and MRO/maintenance facility optimization. The podcast series is produced jointly by Airport Business magazine, Aircraft Maintenance Technology and Ground Support Worldwide, which are all members of Endeavor Business Media’s Aviation Group.
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Aviation in 2025: The Year That Reset Airport Strategy — And What’s Coming in 2026 (00:07:15)
In this end-of-year breakdown, Joe Petrie looks back at the major events that shaped airport strategy this year and offers bold predictions for what’s ahead in 2026.
How Stratos Jets is Raising Service Reliability Standards with AOG Recovery Insurance (00:20:16)
On this episode of the Aviation Pros podcast, CEO and Founder of Stratos Jets Joel Thomas discusses how the company is revolutionizing AOG response for private charters. Thomas highlights FlightGuard, the company’s AOG mechanical recovery coverage solution that helps clients avoid delays and reduce costs for recovery flights.
Learn about the importance of effective response during AOG events, the implications AOG incidents can have for aviation businesses and the ways Stratos Jets is mitigating common challenges in AOG response.
WiTricity CEO: Wireless Power Offers a Safer, Low-Maintenance Path for Electric GSE (00:21:32)
In a recent interview with Ground Support Worldwide, WiTricity CEO Joe Benz discussed how wireless charging technology is emerging as a practical solution for the growing number of electric vehicles used in aviation and ground operations. Built on years of research into magnetic resonance-based power transfer, WiTricity’s system allows equipment to charge automatically by parking over a pad, removing the need for cables, connectors or manual plugging.
Benz highlighted the appeal of wireless charging for busy airport environments, where reliability, safety and ease of use are essential. He noted that the technology is designed to handle harsh operating conditions and can help reduce common issues associated with wired systems, such as damaged cables or vehicles left uncharged.
Looking ahead, Benz expects wireless charging to play a larger role as more fleets transition to electric power and as vehicle manufacturers increasingly support the technology. He emphasized that the shift toward automation and electrification across the industry makes hands-free charging a natural fit for future GSE and airport operations.
Dijon Valentim on Sustainability and F1 Engineering for Aircraft at Conflux Technology (00:18:46)
Dijon Valentim, Engineering Services Manager at Conflux Technology, joined the Aviation Pros Podcast to talk net-zero goals, exciting partnerships and the use of Formula 1 engineering to develop and power aircraft.
Listen for expert insights on new technologies in aviation, hydrogen fuel cell cooling and ways to prepare for maintenance on aircraft developed with F1 engineering.
Down to the Wire: How Southwire Is Energizing the Airports of Tomorrow (00:20:11)
In the latest Aviation Pros podcast episode, Stephan Hardt, Sales VP, Ports and Airports, for Southwire, discusses how the 75-year-old U.S. manufacturer is helping airports modernize through electrification.
With experience in EV charging and deep roots in wire and cable innovation, Southwire provides the infrastructure behind airport systems, from runway lighting to electric ground support equipment. Hardt highlights the company’s U.S.-made, sustainable products and its partnerships with airlines and airport authorities to advance decarbonization and efficiency.
As airports prepare for future demand, Southwire positions itself as a trusted expert powering the next generation of aviation infrastructure.
This episode is sponsored by Southwire. To learn more about Southwire, please click here
North American Airports See Higher Passenger Satisfaction Amid Record Crowds (00:27:09)
In this episode of the AviationPros Podcast, Editor-in-Chief Joe Petrie sits down with Michael Taylor, Senior Managing Director of Travel, Hospitality, Retail and Customer Service at J.D. Power.
The conversation dives into the findings from the 2025 North America Airport Satisfaction Study, revealing why passengers are reporting higher satisfaction levels even as air travel sets new records. Taylor explains how completed infrastructure projects, clear access and wayfinding, and the balance of local and global food and retail programs are influencing both traveler happiness and non-aeronautical revenue.
Creating Community in Aviation During the Age of Digitalization with Julia Wicksell (00:18:17)
Aviation Pros spoke with Julia Wicksell, director of operations, EMEA, at Web Manuals recently about maintaining community in the digital age. The aviation industry is facing rapid modernization, with much centered on digitalization. Wicksell shares insights on maintaining a positive work environment and encouraging peer recognition, as well as the in-person events that Web Manuals uses to keep the company’s teams connected.
Mallaghan GSE: Innovation and the Future of the Ramp (00:18:17)
Mallaghan GSE introduced new products and services at the International GSE Expo this week in Las Vegas. To find out more, Ground Support Worldwide Editor Jenny Lescohier spoke with Mallaghan Chief Commercial Officer Joe Griffith and Head of Global Customer Care Steven Fearon.
Here's a brief summary of the points discussed:
1. New purpose-built de-icer
Mallaghan is bringing a new, purpose-built de-icer to the show, designed with its own in-house chassis. This is a significant shift from relying on third-party suppliers for a chassis. The design approach is meant to provide greater control over the product's innovation and allow for the seamless integration of new technologies in the future.
2. Electrification and proven technology
The company will showcase its new electric lavatory service truck, the eTsu 3000. It operates on an 80-volt architecture, meaning it can be used with the same charging infrastructure as most existing ground support equipment, like baggage tugs and belt loaders. In addition, Mallaghan is highlighting its SkyBelt belt loader, which has a proven record of reducing aircraft damage rates to zero for several customers.
3. The 'Amazon of spare parts' is coming
In a move toward digitalization, Mallaghan is launching a new online parts portal. This platform will function like an e-commerce site, allowing mechanics and fleet managers to easily find and order parts by part number, name, or the equipment's serial number. The goal is to provide a user-friendly experience with clear part images, live pricing, and real-time availability from its two main stock locations.
4. Digitalization and the future of the ramp
Mallaghan sees the next phase of industry innovation centered on digitalization, AI, and autonomy. The company anticipates a future with autonomous ramp environments where technology makes operators' jobs safer and more efficient. The ultimate goal is to reduce aircraft damage, employee injuries, and to address the ongoing challenge of labor shortages.
5. Customer-centric support and hospitality
While the new equipment and parts portal are a major focus, Mallaghan emphasizes its commitment to customer support. The new parts portal, while digital, is designed to retain a "personal touch" with designated coordinators for customer accounts. The company also looks forward to connecting with the industry at the expo, offering a three-piece Irish band and a customer appreciation event to foster relationships.
An Architect of IAEMA: Andreas Funk on Building a Ground Support Equipment Legacy (00:13:33)
Andreas Funk, a key figure in the formation of IAEMA in 2009, talks with Ground Support Worldwide Editor Jenny Lescohier about the evolution of the organization and its brain child, the International GSE Expo. Here are five main points of the discussion:
1. Founding of IAEMA
The International Airport Equipment Manufacturers Association (IAEMA) was created in response to manufacturers' frustrations with having to attend multiple GSE exhibitions in the U.S. in the same year. Andreas Funk and a group of three other industry leaders planned to start their own show, which led to the creation of IAEMA and the launch of the first GSE Expo in Las Vegas.
2. IAEMA's mission
The core mission of IAEMA is to represent GSE manufacturers and serve as a co-organizer for major industry exhibitions. The association's primary focus is to provide a unified, efficient platform for manufacturers to showcase their equipment. Funk notes that IAEMA's role could expand in the future to include standardization efforts and more active discussions with airports and ground handlers.
3. Key challenges for the GSE industry
The biggest challenge facing the industry is the global push for carbon neutrality, according to Funk. Airports worldwide are aiming to be carbon-free by 2050, which requires a massive shift from diesel-powered equipment to electric, Hydrogen or synthetic fuels. This transition is difficult due to several factors:
The high cost of electric equipment, which can be double the price of diesel.
The challenge of building adequate charging infrastructure at many, especially older, airports.
The business model of ground handlers, who often operate on short-term licenses, making them hesitant to invest in expensive new equipment.
4. Goals for International GSE Expo
Funk shares his hopes for the future of the exposition, which he believes it is a highly successful event for GSE manufacturers. He expresses a desire for more airports, especially those in North America, to attend, suggesting that collaborating with organizations like the American Association of Airport Executives (AAAE) could help draw more airport personnel to the expo.
5. The role of collaboration
Funk emphasizes that reaching the goal of carbon neutrality requires close cooperation. This includes collaboration between manufacturers and airports to build the necessary infrastructure, and between manufacturers and ground handlers to navigate investment challenges. He stresses that success depends on working together for the future of the industry.
Ready, Set, GSE Expo: All You Need to Know from IAEMA's Jennifer Matasy (00:12:34)
Ground Support Worldwide Editor Jenny Lescohier talks with Jennifer Matasy, Executive Director of IAEMA, about the International GSE Expo taking place in Las Vegas, Sept. 16-18.
Here are five main takeaways from the discussion:
1. The biggest GSE showcase in the world
The International GSE Expo is the largest and only dedicated event for ground support equipment. It's a global showcase that brings together leading manufacturers, suppliers, and decision-makers. Attendees get a hands-on experience, seeing and testing the latest equipment, from traditional tow tractors to electric and autonomous vehicles.
2. Focus on electrification
The predominant theme of this year's expo is the future of electric GSE. Attendees will see a wide range of new battery-powered equipment, including GPUs, pushback tractors, and baggage carriers. This shift to greener, quieter, and more efficient technology is a major focus for many manufacturers.
3. Revamped Demo Zone
This year's Demo Zone has been completely revitalized to be a main attraction. It’s now a dedicated space where exhibitors can showcase their new equipment. This change makes it easier for attendees to get hands-on experience and see the latest green technology in action.
4. New networking opportunities
The annual golf tournament has been replaced by a new on-site Layover Lounge. Located next to the Demo Zone, this new area offers games and refreshments, creating a relaxed environment for attendees to network and connect with exhibitors and peers throughout the show.
5. Innovation and sustainability take center stage
The GSE Expo is a hub for innovation, with many manufacturers unveiling new technologies. A key goal for the event is to strengthen the GSE sector by highlighting the latest sustainable, efficient, and automated equipment solutions. If your company is focused on these areas, this is the essential event to attend.
Falcon Field Airport Expands Business Aviation with New Hangars, Infrastructure Upgrades, and AAM Readiness (00:28:44)
Falcon Field Airport in Mesa, Arizona, is entering a new era of business aviation growth. Airport Director Corinne Nystrom sits down with Airport Business to discuss the wave of executive hangar construction, infrastructure improvements, and the airport’s role in supporting corporate and recreational aviation.
How the U.S. Travel Association is Preparing Airports and Visa Systems for the 2026 World Cup & 2028 Olympics (00:22:10)
In this episode of the Aviation Pros Podcast, host Joe Petrie speaks with Erik Hansen, Senior Vice President of Government Relations at the U.S. Travel Association. Hansen discusses how ASTMEC will shape U.S. preparations for an influx of 30 million international visitors, the urgent need for visa modernization and airport upgrades, and the lasting legacy these investments could create for America’s travel system well beyond 2028.
Frontier Audio Aims to Improve Communication on the Ramp With Better Tech (00:31:53)
Ground Support Worldwide Editor Jenny Lescohier talks with Peter Moeckel, founder of Frontier Audio Labs, and Head of Sales Sam Grabon, about how the company is incorporating the latest technology to improve communication and safety for frontline workers in aviation.
Private Aviation’s New Reality: Silver Air CEO Jason Middleton on Ownership Shifts, MRO Challenges, and ATC Reform (00:37:00)
In this episode of the Aviation Pros Podcast, Airport Business Editor Joe Petrie speaks with Jason Middleton, CEO of Silver Air Private Jets and soon-to-be member of NBAA’s Regulatory Committee.
Global Roadmap for Advanced Air Mobility Certification Sets New Course for eVTOL Integration (00:26:58)
The race to bring advanced air mobility (AAM) to market just hit a new gear. In this episode of the AviationPros Podcast, Editor-in-Chief Joe Petrie speaks with Jennifer Trock, Partner at Morgan Lewis, about the groundbreaking roadmap released by the National Aviation Authorities (NAA) Network—a multinational effort by the U.S., UK, Canada, Australia, and New Zealand to harmonize certification of piloted, remotely piloted, and autonomous AAM aircraft.
Trock explains the significance of this document from a legal and regulatory perspective, including its performance-based certification model, crawl-walk-run deployment strategy, and impact on global market access for eVTOL manufacturers. She also shares key milestones, infrastructure implications, and the biggest hurdles to watch as the roadmap moves from concept to implementation.
Whether you’re an airport executive, OEM, FBO operator, or policymaker, this episode offers critical insights into the real-world rollout of AAM and what comes next.
How Departures Aviation is Using VR and AI to Improve Training and Customer Service (00:31:15)
Ground Support Worldwide Editor Jenny Lescohier talks with Gary Nunley, CEO of Departures Aviation, about how the company is incorporating the latest technology in its employee training. The Philadelphia-based cabin cleaning firm believes an empowered workforce is best able to provide the highest quality customer service, thereby ensuring greater success and expansion for the company.
Inside the World's First Aviation Executive MBA: How CU Denver Is Reshaping Leadership for a Complex Industry (00:38:48)
In this episode of the AviationPros Podcast, we sit down with Dr. David Chandler, Associate Dean of Executive Programs at the University of Colorado Denver, to discuss the world’s first Executive MBA designed specifically for the aviation ecosystem. Developed in partnership with Denver International Airport, this 18-month hybrid program is redefining leadership education for mid-career professionals across airports, airlines, infrastructure, and beyond.
How Airports Are Using Spatial Intelligence to Improve Flow and Revenue (00:29:05)
How can smart signage, indoor navigation, and location-based alerts turn traveler frustration into revenue growth?
Andrew Dallmann from Acuity’s Spatial Intelligence group shares how airports like DFW and Heathrow are tackling the most persistent traveler complaints with tech that enhances passenger flow, supports overextended staff, and increases concession sales.
How Bradley International Airport Is Expanding Without Debt: A Conversation with CAA CEO Michael Shea (00:27:53)
In this episode of the AviationPros Podcast by Airport Business, we speak with Michael Shea, Executive Director and CEO of the Connecticut Airport Authority, about how Bradley International Airport is navigating growth and modernization with financial discipline.
From securing over $186 million in federal grants to expanding terminal facilities and launching new accessibility programs, Shea details the funding strategies, stakeholder collaboration, and forward-looking tech investments driving Bradley's momentum. He also shares how the airport is preparing for long-haul international routes, managing FAA controller shortages, and leveraging amenities and sustainability initiatives to boost passenger satisfaction and non-aeronautical revenue.
Whether you're managing a regional airport or planning large-scale capital improvements, this episode offers insight into practical innovation in the aviation industry.
How Airports Can Solve Overcrowding and Elevate the Passenger Experience with Premium Services and Smarter Design (00:30:38)
In this episode of AviationPros Podcast, Chris Gwilliam, SVP of Global Business Development at Airport Dimensions, breaks down findings from the new Airport Experience 2025 (AX25) report. With 66% of travelers saying airports are more crowded than two years ago, the episode explores how terminals can adapt by optimizing underused space, introducing premium services like lounges and fast track, and building seamless digital experiences.
You’ll learn how affluent leisure travelers are reshaping airport strategies, why pop-up lounges and local retail matter more than ever, and how digital tools like dynamic pricing and unified apps can drive both satisfaction and spend.
You can read the entire AX2025 report here: https://airportdimensions.com/news-and-insights/ax25
In this episode of The AviationPros Podcast host Joe Petrie sits down with Bryant Francis, Director of Port Control for the City of Cleveland, to explore CLEvolution — the bold, $1.6 billion modernization campaign at Cleveland Hopkins International Airport.
As CLE marks its 100th anniversary, Francis shares how the airport is evolving to meet the needs of today’s travelers, attract local business engagement, and compete with peer airports across the Midwest. From sustainability and design to operational phasing and economic impact, this conversation delivers powerful insights for aviation leaders shaping the future of infrastructure.
Colorado Air and Space Port’s Bold Dual Mission to Build the Future of Aviation and Aerospace (00:40:05)
In this episode of the AviationPros Podcast, Airport Business Editor Joe Petrie speaks with Jeff Kloska, director of Colorado Air and Space Port, about the facility’s evolution from a regional general aviation hub to a nationally designated airport and emerging aerospace ecosystem.
Kloska shares insights on infrastructure development, public-private partnerships, and long-term vision for supporting both aviation and commercial spaceflight. With over 126,000 operations and 500 based aircraft, the port is preparing to anchor Colorado’s innovation economy for decades to come.
Grupo Eulen COO John Jones Talks About Opportunities for Growth in Ground Handling (00:24:09)
Ground Support Worldwide Editor Jenny Lescohier speaks with Grupo Eulen COO John Jones about the company's plans for growth using a proactive strategy of competitive bidding, as well as the latest tech and training to increase employee retention.
Ground Support Worldwide Leaders of the Year 2025 (00:05:07)
Ground Support Worldwide recognizes the high-caliber individuals and forward-thinking companies making a difference in the ground support industry with its annual Leaders of the Year awards program.
Nominate a worthy candidate for Ground Support Worldwide’s Leaders of the Year program in one of four specific categories by Friday, April 25, 2025 by clicking here.
Sacramento Airports Build to Meet Demand (00:26:00)
Sacramento County Department of Airports Director Cindy Nichol talks with Airport Business Editor-in-Chief Joe Petrie about the latest updates on infrastructure investments and how they're seeing success growing air traffic into their system.
