Siste episoder av Cloud Realities podcast

1. CR110: The genesis of the virtual assistant with Kevin Surace02.10.2025 (01:12:34)

   Before Siri had sass and Alexa started judging your music taste, the original virtual assistant was quietly revolutionizing the '90s—powered by many patents and a whole lot of foresight. Now, as AI goes from buzzword to boss, we ask, will it transform your job, your home… or just steal your knowledge?  This week, Dave, Esmee and Rob speak with Kevin Surace, Futurist, Inventor & "Father" of the Virtual Assistant, about exploring the evolution of AI, what the future might hold, and how disruptive innovation can shake up your organization in ways you might not expect.   TLDR: 00:40 – Introduction of Kevin Surace 05:12 – Rob gets confused by Google Maps reviews and selfies 08:15 – Deep dive into the evolution of AI with Kevin 52:00 – How intelligent agents can help manage digital noise and support mental well-being 1:07:30 – Wrapping up the book the Joy Success Cycle and heading to a concert  GuestKevin Surace: https://www.linkedin.com/in/ksurace/ HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Cloud Realities' is an original podcast from Capgemini

2. CR109: Season 5 Kick Off with Dave, Esmee and Rob 25.09.2025 (00:51:16)

   We’re back! In this Season 5 premiere, the team reunites after their summer break to kick off an exciting new chapter. Join us as we catch up, share bold predictions for the year ahead, and explore big questions, like whether 2026 will be the year of the autonomous organization. Expect candid reflections, lively discussion, and a sneak peek at what’s coming up this season.  We are very keen this season to establish a feedback loop with listeners, so will be doing shows exploring listener questions and challenges - something we are really looking forward to.  Please get in touch with us, via LinkedIn, Substack or cloudrealities@capgemini.com, if you have questions or challenges for us, we'd love to hear from you!TLDR: 00:20 – We’re back! 00:35 – Catching up on what we did during the summer break 10:48 – Planning ahead until Christmas: Microsoft Ignite, AWS re:Invent, an AI mini-series and cool guests 20:27 – Tech talk: iPhone 17, deep democracy training, and the human impact of innovation 32:10 – Will autonomous organizations powered by agents emerge within 12–18 months? 40:45 – Reflections inspired by Jaws, climbing adventures, and Bruce Springsteen  HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Cloud Realities' is an original podcast from Capgemini

3. CR108: Season 5 Trailer, The future just dropped18.09.2025 (00:04:53)

   Dave, Esmee, and Rob are strapping in for another season of bold, brain-bending conversations—and they’re bringing the flux capacitor with them from Back to the Future.Season 5 beams in global leaders and innovators who challenge how we think about technology, business, and humanity. From AI disruption to digital sovereignty, from leadership to culture—this season’s guests are ready to shake things up.Our first full episode drops on September 25, but before we hit 88 miles per hour, here’s a quick trailer to set the timeline straight, or at least bend it a little.HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

4. CR107: Reflecting on Season 4 – Highlights what we learned, loved and are planning next24.07.2025 (01:31:46)

   Dave, Esmee, and Rob take a moment to look back on the wild ride that was Season 4—revisiting the themes that sparked the biggest conversations and the guests who left a lasting impression. They also reveal what’s on their summer to-do lists and drop a few juicy hints about what’s coming in Season 5. Get ready—it’s going to be even bigger and bolder.Thank you to all our listeners and guests for joining us in Season 4 - have a great summer and we will see you in September!TLDR:00:40 Season 4 by the numbers – and a fun mix-up with round figures03:20 Reflecting on standout topics and memorable guests03:42 Scaling AI: Hyperscaler narratives, tech momentum, and the adoption gap13:18 Ethics in the AI era – how organizations can and must stay grounded18:12 The human factor: Why “human-in-the-loop” matters more than ever27:29 Sovereignty in tech – geopolitics, shifting narratives, and the rise of Sovereign AI37:16 A deep dive into Telco – highlights from our dedicated mini-series53:48 2025 tech trends with Gene Kim55:33 Listener Q&A: Daniel Delicate on Cynefin vs. IT operating models1:01:44 Andrea Kis on keeping humanity in fast-paced tech1:06:09 Ezhil Suresh on how we prep and record our podcast with top-tier guests1:11:38 John Eaton-Griffin on how guests have shaped our thinking1:17:19 A word from our co-host1:19:57 Looking ahead to Season 5: AAA episodes, new industry mini-series, and Hyperscaler events1:22:09 Meet our new AI companions: Substack and the Cloud Realities chatbot1:23:40 What’s next for us this summerHostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

5. CR106: Changing nature of large scale apps with Timo Elliott SAP17.07.2025 (01:02:41)

   The rise of structure software fueled globalization by streamlining operations across borders. Now, Cloud and AI are accelerating this momentum, enabling faster innovation, smarter decision-making, and scalable growth. By modernizing ERP with intelligent technologies, organizations can stay agile, competitive, and ready for the next wave of global transformation.This week, Dave, Esmee and Rob talk to Timo Elliott, Innovation Evangelist at SAP, to explore how SAP is driving globalization—and how organizations can accelerate innovation through the power of Cloud and AI. TLDR00:55 Introduction of Timo Elliott02:40 Rob shares his confusion about misleading online ads08:06 In-depth conversation with Timo46:32 Rethinking control in enterprise systems1:00:00 Brunch at a Paris café or joining an event?GuestTimo Elliott: https://www.linkedin.com/in/timoelliott/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

6. CR0105: How little we still understand about GreenOps with James Hall, Green Pixie10.07.2025 (00:32:39)

   GreenOps is a cultural transformation that empowers developers to turn emissions data into meaningful action, bridging the communication gap with ESG teams and exposing the critical truth that cloud cost and carbon cost are not the same, which fundamentally reshapes how we approach sustainable IT.This week, Dave, Esmee and Rob talk to James Hall, Head of GreenOps at Green Pixie, to unpack the real state of GreenOps today—and why we’ve only just scratched the surface.  TLDR 01:57 Rob is confused about AGI 06:11 Cloud conversation with James Hall 22:10 Esmee as media archeologist, found GreenOps is 50 years old 30:46 Having some drinks in the summer Guest James Hall: https://www.linkedin.com/in/james-f-hall/ Hosts Dave Chapman: https://www.linkedin.com/in/chapmandr/ Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/ Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Production Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/ Dave Chapman: https://www.linkedin.com/in/chapmandr/ Sound Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/ Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

7. CR104 Quantumania part 2 with Catherine Vollgraff Heidweiller and James Goeders, Google Quantum AI03.07.2025 (01:03:09)

   Quantum computing in 2025 is rapidly advancing toward commercialization, with breakthroughs in algorithms, scalable hardware, and cloud-based quantum services driving real-world applications across finance, healthcare, logistics, and cybersecurityThis week, Dave, Esmee, and Rob dive into the cutting edge of quantum computing with Catherine Vollgraff Heidweiller, Quantum AI PM at Google, and James Goeders, Head of Product for Google Quantum AI, exploring how far we've come since our June 2023 Quantumania! episode and what to expect from Willow—the bold fusion of quantum, AI, digital integration, deployment, and the broader tech ecosystem.TLDR00:46 Meet Catherine and James – intros and backgrounds02:22 Rob is confused about students using AI09:40 Deep dive with Catherine and James on the current state and future of Quantum48:01 Quantum isn’t just tech—it’s a whole new way of thinking1:01:37 Seize the moment and bringing external users onto quantum hardwareGuestCatherine Vollgraff Heidweiller: https://www.linkedin.com/in/cmv-vollgraffheidweiller/James Goeders: https://www.linkedin.com/in/james-goeders-8876a7164/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

8. CRSP06 Bonus Telecom special: Big Frontiers of the Telecoms Industry, Vivek Badrinath, GSMA26.06.2025 (00:49:41)

   The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In this special bonus episode, building on our Reimagining Telecoms mini-series, we dive into the current opportunities shaping today’s dynamic telco landscape.This week, Dave, Esmee and Rob talk to Vivek Badrinath,  Director General of the GSMA about the current opportunities shaping today’s dynamic telco landscape and the role of GSMA. TLDR01:38 Introduction to Vivek and the bonus episode03:48 In-depth conversation with Vivek Badrinath42:13 Can empathy become a strategic KPI in telecom?47:20 Event in Uzbekistan and doubling down on the digital ecosystem GuestVivek Badrinath: https://www.linkedin.com/in/vivekbadrinath/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/with Praveen Shankar: https://www.linkedin.com/in/praveen-shankar-capgemini/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

9. CR103: Cloud on the rocks [AAA]: Transformation into a product-driven enterprise19.06.2025 (01:02:03)

   [AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organizations face—sometimes getting a little messy along the way.This week, we address the ‘big rocks’ that can obstruct or delay successful outcomes in organizational transformations. Dave, Esmee, and Rob are joined by Jasmin Booth, Head of Product Delivery to discuss the transformation to being a (digital) product based organization.TLDR05:22 Access All Areas: This third episode focuses on the products we build that drive outcomes.06:52 Conversation with Jasmin about our digital products37:06 What makes it better to be in a product centric organization? 54:00 Conclusion of the seven Big Rocks and how to smash them59:00 Going on the Blue Bell railway HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/with Jasmin Booth: https://www.linkedin.com/in/jasminbooth15/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

10. CR102: Tattoos, Tech, and Teams, what ink means in the age of AI with Jitske Kramer, Corporate Anthropologist12.06.2025 (00:56:30)

    Every organization is built on people, structures, and culture. But culture isn’t static—it evolves with every interaction, ambition, and shift in circumstance. As IT drives business transformation, new technologies reshape how people connect and collaborate. In this ever-changing landscape, a strong, adaptive culture is the key to lasting success. This week, Dave, Esmee and Rob talk to Jitske Kramer, Corporate Anthropologist about what technology is doing to cultures and human systems and how AI can mess with the narrative. TLDR00:50  Introduction of Jitske Kramer and her book Navigating Tricky Times02:05  Rob shares his confusion about saying “thank you” to AI07:25  In-depth conversation with Jitske Kramer11:30  Visual communication via tattoos even at AWS re:Invent25:00 Corporate framing and what's going on within organizations today46:22  Exploring the contrast between the natural pace of human transformation and the rapid acceleration of technology54:14  Editing the documentary Patterns of Life55:56  Esmee’s 2x Outro speed surprises everyone!Guest:Jitske Kramer: https://www.linkedin.com/in/jitskekramer/https://jitskekramer.substack.com/Tricky Times event: https://tricky-times.com/events/navigating-tricky-times-leading-through-the-messy-middle-of-change/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/ 'Cloud Realities' is an original podcast from Capgemini

11. CRSP05: Reimagining telecom industry pt.5 - Growth with Nik Willetts, TM Forum05.06.2025 (00:38:43)

    The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In a new five-part mini-series, Reimagining Telecoms, we will explore these challenges through five distinct lenses: Growth, Networks, Simplification, Data & AI, and Regulation, uncovering lessons and insights relevant to telecom organizations and beyond. This week, in the final episode of the mini-series, Dave, Esmee, and Rob talk to Nik Willetts, CEO of TM Forum, to discuss growth—the telco industry’s biggest challenge—and how it intersects with Hyperscalers, innovation, and shaping the industry's future. TLDR01:05 Introduction of Nik and an update on the mini-series03:41 Main conversation with Nik Willetts29:10 Navigating the balance between collaboration and competition34:57 Looking ahead to DTW Ignite, the Dolomites, and Brunello wine, served by sommelier Rob GuestNik Willetts: https://www.linkedin.com/in/nikwilletts/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/with Praveen Shankar: https://www.linkedin.com/in/praveen-shankar-capgemini/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

12. CR101: The legacy of three centuries of innovation with Sandeep Seeripat, CIO at Twinings29.05.2025 (00:56:40)

    Traditional businesses are transforming to enhance consumer engagement and operational efficiency by integrating advanced technologies, helping them stay competitive in the digital age; how can technology best support this transformation?This week, Dave, Esmee and Rob talk to Sandeep Seeripat, CIO at Twinings about how the 300-year-old tea company is undergoing a business transformation. They explore strategies to enhance consumer engagement and operational efficiency, and how Twinings is repositioning itself in the digital world.TLDR00:40 Introduction of Sandeep Seeripat04:03 Rob is confused about by the AI's overly sycophantic behavior07:20 Conversation with Sandeep about three Centuries of Innovation at Twinings43:18 What if brands created with the sensitivity of an artist?53:25 Capture that perfect picture in South AfricaGuestSandeep Seeripat: https://www.linkedin.com/in/sandeepseeripat/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

13. CR100: Intelligence age ethics (in 2025) with James Wilson and Philip Harker [AAA]22.05.2025 (01:11:13)

    [AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organisations face—sometimes getting a little messy along the way. This week, in what may or may not be our 100th episode, Dave, Esmee and Rob talk to James Wilson, AI Ethicist and Lead Gen AI Architect and Philip Harker, Advisory Lead, Insights and Data at Capgemini UK, about exploring the deep importance of ethics as we move forward into the intelligence age.  TLDR00:42 Is this really our 100th episode or not?04:38 What is a team AAA episode and welcoming James and Philip06:12 Rob sets the stage, why AI Ethics matters09:42 In-depth chat with James and Philip59:11 Exploring AI and quantum as innovation boosters1:06:00 A quiet weekend and Safe AI for KidsGuestsJames Wilson: https://www.linkedin.com/in/james-wilson-1938a1/Philip Harker: https://www.linkedin.com/in/philip-harker-243300/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

14. CR099: UK Government sustainability & AI with Liam Walsh and Paul Mukherjee, Defra15.05.2025 (00:40:22)

    Understanding the true environmental cost of digital innovation is crucial for governments aiming to embed sustainability into their digital delivery processes. Governments are embedding sustainability into the heart of digital delivery. Can governments ensure that their digital advancements contribute positively to the environment while maintaining efficiency and effectiveness in their services?This week, Dave, Esmee, and Rob talk to Liam Walsh, Chief Architect, and Paul Mukherjee, CTO at the UK Department for Environment, Food and Rural Affairs (Defra), to explore how the UK government is embedding sustainability into the heart of digital delivery—and holding tech suppliers accountable.TLDR00:32 Introduction of Liam Walsh and Paul Mukherjee01:47 Rob is not confused but Marcel has frustrations with the slow pace of AI implementation05:50 Discussion with Liam and Paul on integrating sustainability within government operations31:17 The significance of Fusion Teams36:18 Attending a gig and reading AI books in front of the caravanGuestsLiam Walsh: https://www.linkedin.com/in/liamjameswalsh/Paul Mukherjee: https://www.linkedin.com/in/paulmukherjee/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

15. CR098 Knowledge 2025 special, part 2: Key ServiceNow announcements with Amanda Joslin, ServiceNow08.05.2025 (01:00:55)

    At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!. In this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage.In Part 2, Dave, Esmee, and Rob speak with Amanda Joslin, Senior Director of Platform and AI Innovation Product Management at ServiceNow, about the latest announcements from Knowledge 2025. They discuss how AI is being embedded directly into workflows and customer experiences through proactive, intelligent automation. TLDR02:09 Introduction of Amanda Joslin and Knowledge 202502:48 Rob is confused about seating at large conferences09:45 Conversation with Amanda Joslin on the main announcements at Knowledge 2025 and the ServiceNow platform52:20 Kill the Backlog and moving toward a zero-backlog operating model57:32 Jamaica, sunshine, and the sea GuestAmanda Joslin: https://www.linkedin.com/in/amandajoslin/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

16. CR097 Knowledge 2025 special, part 1: How to drive successful innovation at scale with Karel van der Poel, ServiceNow08.05.2025 (01:02:06)

    At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!. In this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage.In Part 1, Dave, Esmee, and Rob sit down with Karel van der Poel, SVP of Products at ServiceNow, to reflect on a decade of growth. They explore what it really takes to drive meaningful innovation—not just scattered ideas, but a clear vision, the ability to scale, and a focus on lasting impact.TLDR00:54 Welcome to Knowledge 2025: Inside ServiceNow’s flagship conference05:30 Rob is confused about the tension between Big Tech, Big Government, and Innovation 12:22 Conversation with Karel van der Poel, scaling innovation at ServiceNow 51:30 Designing trust and what it takes to build AI agents people rely on 59:40 From platforms to the open seaGuestKarel van der Poel: https://www.linkedin.com/company/andersindset/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

17. CR096 TechnoVision 2025: Your gateway to cutting-edge innovation with Data-Powered Innovation Jam podcast01.05.2025 (01:31:45)

    TechnoVision 2025 by Capgemini helps business leaders and technologists understand and prioritize emerging technologies. It provides a clear view of tech trends, guiding decision-makers to enhance organizational effectiveness. TechnoVision acts as a beacon in the evolving technology landscape.In this very special episode, Dave, Esmee, and Rob talk in detail with the Capgemini Data-Powered Innovation Jam podcast team, featuring Ron Tolido, CTO and CIO Insight & Data Global; Weiwei Feng, Global Tech Lead AI & Generative AI; and Robert Engels, Head Global AI Lab. They explore the seven containers in TechnoVision 2025, which organizes current trends into distinct areas that shape how businesses will innovate, operate, and expand.TLDR00:50 Teaming between the Cloud Realties hosts and the Data-Powered Innovation Jam podcast team05:52 Introduction by Ron Tolido, what's new in TechnoVision 2025 and the 7 main containers 12:25 Invisible Infostructure by Rob Kernahan21:32 Applications Unleashed by Ron Tolido37:30 Thriving on Data by Robert "Dr. Bob" Engels47:36 Process on the Fly by Weiwei Feng1:02:40 We Collaborate by Dave Chapman1:13:27 You Experience by Esmee van de Giessen1:26:39 Balance by Design by Ron Tolido1:28:06 Overall conclusionGuestsRon Tolido: https://www.linkedin.com/in/rtolido/Robert (Dr. Bob) Engels: https://www.linkedin.com/in/robertengels/Weiwei Feng: https://www.linkedin.com/in/weiwei-feng-a2417795/Data-Powered Innovation Jam podcast https://www.capgemini.com/insights/research-library/data-powered-innovation-jam-podcast/TechnoVision 2025https://www.capgemini.com/insights/research-library/technovision-2025/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

18. CR095: The gap between humanity and AI with Anders Indset, Philosopher & Author 17.04.2025 (01:01:18)

    This year is the year that AI moves from the individual assistant to the collective and autonomous - from co-pilots to agent to agent integration.  But what do we know of its collective impact and how does humanity fit in?This week’s Easter Special, Dave, Esmee and Rob talk to Anders Indset, about his work (Ex Machina and the Singularity Paradox), capability of infinite progress, humane capitalism, where might the human find themselves in an AGI world and does the intersection of quantum and AI make the chance of us living in a simulation more likely…TLDR01:34 Introduction of Anders Indset03:50 Rob is confused about hackers starting to create saleable products08:12 Conversation with Anders Indset49:50 Who do we see as future leaders in our team?59:15 Conference in Austria about values in Europe and the future of Europe 🐰 We're hopping away for Easter! We'll be back on May 1st, so don't egg-spect us until then! 🐣 GuestAnders Indset: https://www.linkedin.com/company/andersindset/ Books:- Singularity Paradox – Bridging the Gap Between Humanity & AI: www.singularityparadox.com- EX MACHINA - The God Experiment: www.exmachinathebook.com- The Viking Code – The Art and Science of Norwegian Success: www.viking-code.comHostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

19. CRLIVE46 Google Cloud Next 2025: Leading Cloud Transformation with Strategic Vision with Lee Moore, Google Cloud12.04.2025 (00:42:10)

    Hello Las Vegas — we’ve arrived for Google Cloud Next 2025!Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic"Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the future of cloud, data, and AI.On the last day, we have two separate episodes lined up to explore how AI is affecting the macro scale and impacting leadership transformation.In the last conversation of the event, Dave, Andy, and Rob talk with  Lee Moore, VP Global Google Cloud Consulting at Google Cloud about Leading Cloud Transformation with Strategic Vision.TLDR00:50 Introduction of Lee Moore07:00 Final key announcements from the Google Cloud Next Keynote11:05 Main conversation with Lee Moore about cloud and AI-driven transformation and Intentional leadership 36:31 Who's your favorite magician and tying all the magic together of a fantastic week!!GuestLee Moore: https://www.linkedin.com/in/lee-t-moore/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Guest host Andy Appleby: https://www.linkedin.com/in/andyapplebycapgeminiglobalinfrastructureservices/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

20. CRLIVE45 Google Cloud Next 2025: Evolving Digital and AI Landscape for Fortune 500 companies with Gina Fratarcangeli, Google Cloud12.04.2025 (00:24:44)

    Hello Las Vegas — we’ve arrived for Google Cloud Next 2025!Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic"Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the future of cloud, data, and AI.On the last day, we have two separate episodes lined up to explore how AI is affecting the macro scale and impacting leadership transformation.In this conversation, Dave, Esmee, and Rob talk with Gina Fratarcangeli, Managing Director, NA GSI Leader at Google Cloud about The shifting landscape of Digital and AI technologies among Fortune 500 companies.TLDR00:20 Introduction of Gina Fratarcangeli03:20 Key announcements from the Google Cloud Next Keynote05:56 Main conversation with Gina Fratarcangeli about Fortune 500 companies and their journey towards digital transformation and AI22:01 Who's your favorite magician?GuestGina Fratarcangeli: https://www.linkedin.com/in/gina-fratarcangeli/ HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

21. CRLIVE44 Google Cloud Next 2025: Accelerating Innovation in Telecom with AI, Jen Hawes-Hewitt, Google Cloud11.04.2025 (00:35:03)

    Hello Las Vegas — we’ve arrived for Google Cloud Next 2025!Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the future of cloud, data, and AI.On the second day, we have three separate episodes lined up to deep dive into industries such as insurance, telecom, and retail, all linked to GenAI, data, and innovation.In this conversation, Dave, Andy, and Rob talk with Jen Hawes-Hewitt, Head of Global Solution Partner Programs, Global Telecom Industry at Google Cloud about Accelerating Innovation in Telecom with AI and GenAI.TLDR01:04 Introduction of Jen Hawes-Hewitt and guest host Andy Appleby04:06 Key announcements from the Google Cloud Next Keynote09:39 Main conversation with Jen Hawes-Hewitt31:58 Who's your favorite magician?GuestJen Hawes-Hewitt: https://www.linkedin.com/in/jenhaweshewitt/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Guest host Andy Appleby: https://www.linkedin.com/in/andyapplebycapgeminiglobalinfrastructureservices/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

22. CRLIVE43 Google Cloud Next 2025: Unlocking Retail Potential with Kapil Dabi, Google Cloud11.04.2025 (00:28:45)

    Hello Las Vegas — we’ve arrived for Google Cloud Next 2025!Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic"Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the future of cloud, data, and AI.On the second day, we have three separate episodes lined up to deep dive into industries such as insurance, telecom, and retail, all linked to GenAI, data, and innovation.In this conversation, Dave, Esmee, and Rob talk with Kapil Dabi, America's Director & Market Lead, Retail at Google Cloud about Unlocking Retail Potential with AI and Data. TLDR00:24 Introduction of Kapil Dabi03:00 Key announcements from the Google Cloud Next Keynote and Retail market strategies09:50 Main conversation with Kapil Dabi about how to unlock retail potential with AI and Data26:10 Who's your favorite magician?GuestKapil Dabi: https://www.linkedin.com/in/kapildabi/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

23. CRLIVE42 Google Cloud Next 2025: AI Fueling Insurance Evolution with Meg Tucker, Google Cloud11.04.2025 (00:32:20)

    Hello Las Vegas — we’ve arrived for Google Cloud Next 2025!Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic"Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the future of cloud, data, and AI.On the second day, we have three separate episodes lined up to deep dive into industries such as insurance, telecom, and retail, all linked to AI, data, and innovation.In this conversation, Dave, Esmee, and Rob talk with Meg Tucker, Director of Insurance at Google Cloud about Fueling Insurance Evolution with AI.TLDR00:26 Introduction of Meg Tucker02:36 Key announcements from the Google Cloud Next Keynote07:26 Main conversation with Meg Tucker about the Insurance Evolution based on AI29:30 Who's your favorite magician?GuestMeg Tucker: https://www.linkedin.com/in/megtuckerla/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

24. CRLIVE41 Google Cloud Next 2025: Driving Digital Transformation with customers with Jim Anderson, Google Cloud10.04.2025 (00:26:38)

    Hello Las Vegas — we’ve arrived for Google Cloud Next 2025!Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic"Hot drop coming through! The #CloudRealities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring guests who are shaping the future of cloud, data, and AI.On the first day, we have 3 separate episodes lined up to discuss Google AI strategy & vision, practical implementations, and exciting use cases.In the third conversation, Dave, Esmee, and Rob talk with Jim Anderson, VP, NA Partner Ecosystem & Channels at Google, on how customers are using Cloud, AI/ML, and Data Analytics to power digital transformation. From real-world success stories to the trends shaping the year ahead—this one’s packed with actionable insights.TLDR00:23 Introduction of Jim Anderson04:17 Key announcements from the Google Cloud Next Keynote06:44 Main conversation with Jim Anderson about Driving Digital Transformation with Customers 24:50 Who's your favorite magician?GuestJim Anderson: https://www.linkedin.com/in/jimmya/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

25. CRLIVE40 Google Cloud Next 2025: Strategic Thinking and Visioning in AI with Charlotte Gistelinck, Google Cloud10.04.2025 (00:36:09)

    Hello Las Vegas — we’ve arrived for Google Cloud Next 2025!Arthur C. Clarke's third law, "Any sufficiently advanced technology is indistinguishable from magic"Hot drop coming through! The Cloud Realities podcast team has landed in electric Las Vegas—and you know what they say: what happens in Vegas normally stays in Vegas... but in this case, we’re bringing 8 incredible conversations in the coming days with inspiring Google guests who are shaping the future of cloud, data, and AI.On the first day, we have 3 separate episodes lined up to discuss Google AI strategy & vision, practical implementations, and exciting use cases.In the second conversation, Dave, Esmee, and Rob, talk with Charlotte Gistelinck, Machine Learning / AI Partner Engineer at Google, on how strategic thinking and visioning in AI/ML are key to driving innovation and long-term success.TLDR00:24 Introduction of Charlotte Gistelinck 04:12 Key announcements from the Google Cloud Next Keynote 07:17 Main conversation with Charlotte about Strategic Thinking and Visioning in AI  37:14 Who's your favorite magician?GuestCharlotte Gistelinck: https://www.linkedin.com/in/charlottegistelinck/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini