Accelerate your business transformation with the #shifthappens podcast. Hosts Dux Raymond Sy and Mario Carvajal explores real-life case studies, interviews industry leaders, and highlights the latest trends in the digital workplace. Whether you're a CEO, tech enthusiast, or just curious, tune in to unlock the full potential digital transformation offers. Get inspired to make the shift happen, adapt to shifts around you, and prepare for the future. Don't miss out - join us now!
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Ep. 118: Your Best PR Is You: Building Your Brand and Network Through Change (00:44:20)
How do you thrive when cultural expectations, career pivots, and global moves collide? In this episode of #shifthappens, we sit down with Angela Chen, Microsoft’s Communications Lead, podcast host, and mentor to the next generation of tech talent. Angela shares how growing up in an Asian cultural context shaped her views on personal branding, why mentorship must be a two-way street, and how she redefined work-life balance into a life-work blend. Her story – spanning journalism, entertainment,...
Ep. 117: AI Can Find Talent, Only You Can Build Leaders (00:35:53)
In this #shifthappens episode, Travis Hann, Co-Founder and Managing Partner at Pender & Howe and Board Member at Kestria, shares how AI is transforming executive search — without replacing the human judgment that defines great leadership. From the cost of a bad hire to the traits that set modern leaders apart, Travis discusses why curiosity, humility, and storytelling matter more than ever, and how balancing innovation with genuine human connection is crucial to success.
Ep. 116: The Future of Work is Human (00:30:41)
Work today feels busier than ever, and yet, we’re all expected to do more. That tension between what people can give and what organizations demand is what Shawn Villaron calls the “capacity chasm.” In this episode of #shifthappens, Microsoft’s Vice President of Customer and Strategic Initiatives in the Office Product Group, Shawn Villaron, shares how AI can help bridge that gap by empowering people, not replacing them. He discusses giving teams “permission to play” with AI, fostering a ...
Ep. 115: Autonomous Transit That Builds Trust and Community (00:36:34)
Autonomy in tech is already changing how we move. In this episode, Michael Kelly, Chief Strategy Officer of Mozee, shares how people-first technology is making urban transportation safer, more efficient, and more connected. Michael discusses the practical realities of deploying autonomous vehicles, the importance of building trust with communities, and how these advances in mobility are inspiring new ways to think about technology’s role in our daily lives.
Ep. 114: The Foundation of AI Adoption Success in Healthcare (00:29:10)
In this #shifthappens episode, Ghazenfer Mansoor, CEO and founder of Technology Rivers, shares how real AI adoption in healthcare starts with trust, not tech. From HIPAA-first design to clinician-led workflows, Ghazenfer reveals why starting small, designing for compliance, and embedding AI invisibly into operations are the keys to scaling transformation in the industry. He also dives into the ethical challenges of bias, the strategic tension between HIPAA and GDPR, and why human oversight re...
Ep. 113: From Single-Use to System Change (00:26:07)
Plastic pollution is an environmental crisis and a leadership challenge. In this episode of #shifthappens, we sit down with Nanette Medved Po, founder of HOPE and Plastic Credit Exchange (PCX), to talk about what it takes to move from pledges to action. From failed treaty negotiations to grassroots innovation, Nanette shares how governments, businesses, and individuals can take real responsibility for their plastic footprint. We cover lessons from why “start and improve” beats waiting for per...
Ep. 112: Beyond the Pitch Deck: Turning Whiteboard Ideas to Market Wins (00:47:35)
Virtual CMO for B2B Tech Companies Mark Donnigan shares his philosophy: Don’t compete – create. In this #shifthappens episode, Mark explains how it’s not the perfect plan that wins in the AI era but the team that can move fast and keep improving. He reveals how to reshape marketing teams into nimble “marketing pods,” hand repetitive work to AI, and give people more time for the creative, strategic work that actually gets buyers to say “yes.”
Ep. 111: Tectonic Shifts, Agentic AI, and the Human Advantage in Ecosystem Strategy (00:35:09)
Thriving in the partner ecosystem takes more than great tech. In this episode of #shifthappens, Vince Menzione, founder of Ultimate Partner and former Microsoft executive, shares what it takes to succeed in a hyperscaler-driven economy. From the rise of agentic AI to the evolution of co-selling and marketplace strategies, Vince unpacks how companies can navigate constant disruption. With decades’ worth of experience, he reminds us that at the heart of it all is trust, alignment, and the peopl...
Ep. 110: From Novelty to Necessity: How Agentic AI Is Reshaping Enterprise Value (00:29:55)
Agentic AI is becoming a strategic layer in enterprise operations. In this #shifthappens episode, Shashank Kapadia, AI and Machine Learning Thought Leader, shares how AI is evolving from content generator to intelligent decision-maker. He breaks down what this shift means for leaders, how to overcome adoption hurdles, and why 2025 is the breakout year for agentic AI. Shashank Kapadia's comments and opinions are provided in their personal capacity and not as a representative of Walmart....
Ep. 109: AI Trust Builds When Leaders Prompt First (00:31:53)
AI adoption starts with small, visible habits, not just with strategy decks. In this #shifthappens episode, Matt Berg, Microsoft’s Director of AI Business Solutions Business Strategy, shares how leaders can quietly but powerfully shape AI culture by using Copilot in real, everyday ways. From smart prompting to gamified challenges and Excel hacks, our conversation is a playbook for modeling confidence without forcing change.
Ep. 108: Developing Leaders Who Drive Real Change (00:42:36)
Leadership in complex times isn’t about having all the answers; it’s about knowing how to create the conditions for learning, trust, and growth. In this #shifthappens episode, Nate Allen, retired Army officer and co-author of Taking the Guidon, reflects on what it really takes to lead through uncertainty. From psychological safety to leadership development that spans generations, Nate unpacks lessons shaped in high-stakes environments and shows how they translate to today’s business challenge...
Ep. 107: Soft Skills: What AI Can’t Replace Still Matters Most (00:34:54)
When AI reshapes the workplace, emotional intelligence becomes your edge. Vladimer Botsvadze, globally recognized marketing influencer by Thinkers360, AI advisor, and Techstars mentor, explains how businesses can stay ahead by combining tech adoption with authentic human connection. He explores how AI is shifting talent demands, why personal branding is now a business asset, and what enterprises must do to navigate change while staying deeply human.
Ep. 106: Next-Level Leadership to Thrive in the AI Era (00:35:10)
AI is reshaping modern leadership — and Jeff Epstein is here to help us decode the shift. In Part 2 of our two-part series, we go beyond the balance sheet and into what makes great boards work, how to lead through uncertainty, and why AI agents will soon outnumber your team. From Charlie Munger’s mental models to the next generation of work, this episode is a crash course in navigating disruption with clarity and confidence.
Ep. 105: The CFO’s Blueprint from Finance Leader to Business Transformer (00:21:47)
What separates a good CFO from a transformational one? Jeff Epstein, Operating Partner at Bessemer Venture Partners and former Oracle CFO, breaks it down. In this episode, he shares battle-tested strategies on balancing growth and profitability, turning finance into a lever for innovation, and building governance systems that scale. This two-part episode is a must-listen for business leaders managing high-stakes decisions in large-scale environments.
Ep. 104: Audits, Automation, and AI: The Future of Financial Governance (00:35:04)
The finance world is shifting fast, and AI is leading this change. However, how can organizations use it responsibly to maintain trust and stay compliant? Ahikam Kaufman, CEO of Safebooks AI, breaks down how AI is helping CFOs and finance teams automate financial data validation, reduce fraud, and navigate growing compliance demands.
Ep. 103: It’s Not Just Code Anymore: AI That Thinks (00:41:11)
AI is moving fast, and for Ron Green, co-founder and CTO of kungfu.ai, it’s about more than just new tools. It’s about how to work with them. In this #shifthappens episode, Ron shares his journey into the field, his thoughts on AGI, and why human oversight still matters. We look at how AI is changing software development, where creativity fits in, and how businesses can adapt without losing control.
Ep. 102: AI Adoption: How to Make AI Work for Your Business (00:32:20)
AI is here to stay, but are businesses using it effectively? In this episode, Kevin Dean, President and CEO of ManoByte, shares how companies can move beyond AI experimentation and integrate it into their core strategy. This episode dives into AI adoption, the evolving role of IT, and how AI-driven solutions like digital agents are transforming industries.
Ep. 101: Scaling Smarter: How MSPs Can Leverage AI, Security, and Strategic Partnerships (00:52:27)
The Managed Service Provider (MSP) industry is undergoing a major shift as AI, automation, and cybersecurity redefine business operations. In this #shifthappens episode, Jorn Wittendorp, Founder of Ydentic, and Mario Carvajal, Chief Strategy and Marketing Officer at AvePoint, discuss the Ydentic-AvePoint acquisition, the trends affecting the industry, and strategies for MSPs to stay ahead.
Ep. 100: AI, Deepfakes, and Cybersecurity: Why Protection Must Come First (00:29:11)
#shifthappens 100th episode dives into one of the biggest challenges in tech: staying secure while pushing innovation forward. In this episode, Crayon CEO Melissa Mulholland went from Intel intern to global tech leader and now helps organizations navigate security, innovation, and the future of cyber resilience.
Ep. 99: Cybersecurity in the Age of AI: Navigating Threats with Confidence (00:23:17)
Cybercrime is advancing fast, with AI playing a significant role in both attacks and defense. In this episode of #shifthappens, we sit down with cybersecurity expert and Have I Been Pwned Founder Troy Hunt to uncover the real threats of data breaches, why some companies suppress or delay breach disclosures, and how AI is reshaping cybersecurity — both for good and bad. From social engineering scams to the future of AI-powered security measures, this episode offers valuable insights to help yo...
Ep. 98: From Insight to Impact: How Quality Data and AI Shape the Future (00:39:08)
AI is transforming data security, but not by changing the rules; it’s amplifying both risks and rewards. In this episode of the #shifthappens podcast, Bob Buda, Founder of Buda Consulting, shares how organizations can harness AI without compromising data integrity. He highlights the importance of getting the basics right for AI-driven insights. From managing unstructured data to addressing AI-powered threats, Bob also offers a compelling vision for the future, all powered by AI. Tune in for p...
Ep. 97: Building a More Inclusive Future: How AI is Transforming Accessibility (00:44:04)
The future of accessible AI isn't just about creating new technologies – it's about ensuring technologies serve everyone regardless of ability. Ioana Tanase, AI and Accessibility Program Manager at Microsoft, shares 97% of the world's websites are not accessible, underscoring the magnitude of the digital divide that people with disabilities face daily. This reveals the tremendous opportunities and critical responsibilities of technological evolution, including data privacy, mental health appl...
Ep. 96: The Transformative Power of AI Agents: Democratizing Innovation and Opportunity (00:38:59)
AI agents represent the next frontier in artificial intelligence. Unlike traditional AI, which requires explicit instructions, AI agents can take actions on behalf of users and solve semi-complex tasks. This democratization of AI allows businesses of all sizes to compete on a level playing field and innovate in ways that were previously unimaginable. Sam Mallikarjunan, a growth strategist, entrepreneur, and the Growth Lead at agent.ai, shares the importance of making AI accessible to everyone...
Ep. 95: Leadership Principles That Drive Big Bet Transformation (00:40:03)
Leadership plays a crucial role in driving digital transformation. A hands-on approach is exemplified by leaders like Jeff Bezos and Satya Nadella, who are actively involved in solving problems and understanding their businesses from the ground up — actively rolling up their sleeves and working alongside their teams. Learn why traditional operational approaches often fail in transformation initiatives with John Rossman, Thought Leader and Advisor on Digital Transformation and author of Big Be...
Ep. 94: Technology Innovation and Digital Transformation in the Public Sector (00:37:49)
Join us as Javier Inclán, Assistant Inspector General for Management and CIO at the National Science Foundation - Office of Inspector General (NSF OIG), debunks the myth that government lags in technology. Discover how NSF OIG attracts top talent through programs like the NSF-funded Scholarship for Service, and learn about the critical role of diversity, equity, inclusion, and accessibility (DEIA) in the workplace. Plus, explore the transformative potential of generative AI in public service.
